The Owlstudio · Online Store

EX LiBRiS COMMiSSiON
CUSTOM-MADE

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THE OWLSTUDiO
THE EXLiBRiSSTUDiO

e-cards
german

CUSTOMER SERViCE

- We handle your order within 24 hours. As soon as we have received and checked your order in person we´ll send a confirmation e-mail with all details regarding your order to your specified e-mail.

- We always keep you updated about your purchase order status. You will be informed as soon as there is a progress in your purchase order status.

- We do not keep you waiting, your orders will be dispatched within the announced time frame. If there is an unexpected delay with your order, we will keep you informed.

- There is neither a minimum order quantity nor a minimum order amount, we will also process your ´small´ order.

- Our way of working is very accurate, exact and neat, we are very well organized and creative.

- We only request personal data from you, which is necessary for processing your order. Your personal data will only be used by us for your order. Your personal data will not be handed over to third parties.

- Animals, environment and nature are highly important for us. We use environment-friendly packaging material to pack our goods. To follow this principle, we have also founded the Owlstudio Wolf Donationproject.

- We care about our customers. If you have any questions or special requests it would be a pleasure for us to help you further. Simply send us an e-mail to shop@eulenatelier.at.

- We keep you updated to our latest news at our Owlstudio ´What´s new´ page as well as with our Owlstudio Newsletter.

- We would be glad to wrap your choosen goods as a gift, enclose an individual handwritten card and send it directly to the person you wish to make a present. For further information please visit our Gift Service.